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Stock Information Policy

We operate a modern warehousing facility which provides automatic real-time stock updates to our website. When viewing a product listing page, you'll see one of the following stock indicators. We believe in an honest approach when displaying the availability of products. For anything which can take time to get to you, we'll tell you up front.  Read more about our delivery services.

Stock Indicators

In stock

This item is currently available from our warehouse and will normally be dispatched same day subject to our published cut-off times. Expedited delivery is available on most in stock items, although items which require specialised service (e.g large furniture) may take longer to dispatch. Click and Collect also available - if we don't have many left, we suggest you reserve online before making the trip.

Available for order/On order

You may place pre-orders and back-orders for items not currently in stock. If you order an item which is out of stock, or you order a quantity larger than we currently we have available, we'll explain this clearly before you checkout. Delivery times will vary and we'll provide estimated arrival times and updates as we receive them. The product listing pages for items which are currently on order will show the estimated time to arrival in our warehouse.

You may opt to leave you email address with us and our website will alert you as soon as new stock is delivered. For high-demand items, we recommend pre-ordering to avoid disappointment.

Special Order

This item is not normally stocked. We will source it on request and dispatch as soon as possible.

No longer available

This item can no longer be purchased, we have no current or future stock available.